Top Questions

Do buyer agents need an account to submit an offer?

No. Buyer agents open the listing's submission link, enter the offer terms, attach the requested documents, and submit without creating an account or paying a fee.

Does Present My Offer replace the MLS or my e-signature platform?

No. You continue to list and market the property in your MLS and sign contracts through your existing e-signature workflow. Present My Offer handles offer submission, comparison, revisions, counters, status, and seller review.

What can sellers see?

Sellers only receive access after the listing agent invites them. Their access is view-only. They can review the offer information and documents made available in the seller dashboard, including estimated net proceeds when the listing agent has configured a net sheet.

Who controls the listing and negotiations?

The primary listing agent controls the listing, offer statuses, seller invitations, and communications. Present My Offer organizes product activity; it does not select an offer or replace the agent's advice and negotiation.

What happens after the first two free listings?

Individual listing agents can create their first two listings at no charge. After that, unlimited listings require the $10 monthly or $100 annual plan. Buyer agents continue to submit offers free without an account.

How does Present My Offer protect offer documents and personal information?

Present My Offer uses HTTPS encryption for data in transit, secure password hashing, protected database storage, rate limiting, and Cloudflare protection. Access is role-based: only the people you invite to a listing can see its offers and documents. See Security & Privacy below for more.

General

What is Present My Offer?

Present My Offer (PMO) is a professional offer management platform built for real estate agents and brokers. It streamlines the process of receiving, reviewing, and managing purchase offers on your listings. Create a unique submission link for each property, and buyer agents can submit offers directly through the platform.

Is PMO free to use?

Buyer agents can submit offers for free without creating an account. Just click the listing link, fill out the form, and submit. Free accounts can also create their first 2 listings at no charge. Beyond that, creating listings requires a paid subscription. We offer plans for individual agents and brokerages of all sizes.

What browsers are supported?

PMO works on all modern browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend keeping your browser updated to the latest version for the best experience.

What states or regions does PMO support?

PMO is available for real estate professionals across the United States. The platform uses Google Places for address verification, supporting addresses nationwide.

Getting Started

How do I create an account?

Creating an account is easy:

  • Click "Sign Up" on the website
  • Register with your email and password, or sign in with Google, Facebook, or Apple
  • Complete your profile by adding your name and phone number
  • Choose a subscription plan if you want to create listings
What are the password requirements?

Passwords must be at least 12 characters long. We follow NIST guidelines which recommend longer passwords over complex ones with special characters.

I forgot my password. How do I reset it?

Click "Forgot Password?" on the login page and enter your email address. You'll receive a reset link via email (check your spam folder if you don't see it). The link expires after 1 hour.

Why do I need to add a phone number?

A phone number is required in your profile before you can submit offers. This allows listing agents to contact you directly about your submissions.

Can I change my email address?

Yes. Go to Settings and request an email change. A confirmation link is sent to your new address, and your email only changes after you click it. The link expires in 24 hours, and your old address receives a security notice. This works for both password and social login (Google, Facebook, Apple) accounts.

Listings

How do I create a listing?

From your dashboard, click "+ New Listing" and fill in the property details:

  • Property address (search or enter manually)
  • List price and listing start date
  • MLS number (optional)
  • Property photo (optional, JPEG or PNG, max 10MB)

Click "Create Listing" and you'll receive a unique shareable link.

How many listings can I create?

All paid plans include unlimited listings. Create as many as you need without any additional charges.

Can I edit a listing after creating it?

Yes, you can update listing details at any time. Your listing keeps a full edit history, so you can always see what changed and when.

Can I delete a listing?

PMO uses archiving instead of deletion, so your records are never lost. Deactivate a listing when the property is under contract, or archive it once it sells. Archived listings and all their offer data stay available to you and can be restored at any time.

Can I add a photo to my listing?

Yes. You can upload a single property photo (JPEG or PNG, max 10MB) when creating or editing a listing. The photo appears on the offer submission form so buyer agents can see the property before submitting. Uploading a new photo replaces the previous one.

Can sellers view offers directly?

Yes. You can invite up to 5 sellers per listing to view and track offers in real time through their own dashboard. Each seller receives an email invitation that expires after 7 days. You can resend or remove invitations from the listing detail page. Sellers have read-only access.

What is a co-listing agent?

A co-listing agent is a second agent added to a listing with read-only access. They can view all offers, documents, and activity on the listing, and can also invite and manage sellers. One co-listing agent is allowed per listing. All write operations stay with the primary listing agent.

Can I export offer data?

Yes. From any listing detail page, you can export offers in two formats:

  • PDF Report: A formatted summary table plus individual detail pages for each offer. Use your browser's print dialog to save or print.
  • CSV Spreadsheet: All active offer data downloaded as a file, sorted by price. Ready to open in Excel or Google Sheets.

Sellers can also export from their dashboard (without buyer agent names).

Can I search for listings on PMO?

Yes. Use the Search page to find active listings by property address or MLS number. Note that search only covers listings created on Present My Offer. It does not search the broader MLS. MLS number search only works when the listing agent included one.

Can I add notes to offers?

Yes. Use Agent Remarks to add internal notes to any offer on your listings. Remarks are timestamped and private by default. You can toggle individual remarks to be visible in the seller portal if you want to share observations with your sellers.

Can I temporarily stop accepting offers?

Yes. Use the Deactivate option on the listing detail page to stop accepting new offers. The offer link will show the listing is no longer accepting submissions. Click Activate at any time to resume. This is different from archiving, which is for properties that have sold or are no longer on the market.

Can I list a rental property?

Yes. Check "This is a rental" when you create a listing. Rental listings adapt the whole flow:

  • Pricing is shown as monthly rent with a /mo suffix (e.g. $2,500/mo)
  • The offer form uses Rent Offer and Move-in Date, and hides purchase-only fields like financing, down payment, and contingencies
  • A Rental badge appears on the listing and its offers throughout the app

You can switch a listing between sale and rental until it receives its first offer; after that the listing type is locked.

Can I see what each offer nets my seller?

Yes. Configure a net sheet on the listing with your listing commission, buyer's agent commission, estimated closing costs, and mortgage payoff. PMO then calculates each offer's estimated net to the seller and adds a Net to Seller column to your offer table, so you can compare offers by what they actually return rather than just the offer price. Each offer's detail page shows the full itemized breakdown, and sellers with portal access see their estimated net proceeds too.

Can I ask buyer agents for their best and final offer?

Yes. Use the Best & Final notice on the listing to broadcast a deadline to every buyer agent with an active offer. Each agent receives an email with the deadline, your notes, and a link to submit their final offer. The deadline also appears on the public offer link, and you can re-send or extend it at any time.

Can I counter an offer?

Yes. Click Counter on any active offer to send a counter price, optional notes, and an optional respond-by date. The buyer's agent receives an email with the details and a link to submit a revised offer. The offer card shows a "Countered at" badge with the date of the latest counter, and the full counter history is kept on the offer. Counters on PMO are an invitation to submit a revised offer, not a binding contract.

Offers

How do I submit an offer?
  • Open the offer link shared by the listing agent
  • No account needed. Enter your name, email, and phone number
  • Fill out the offer form with price, financing, and other terms
  • Upload your contract documents (PDF, JPEG, or PNG)
  • Check the attestation box and submit
What file types can I upload?

PDF, JPEG, and PNG files are accepted, up to 15 files and 50MB total per offer. PDFs are best for contracts; images work well for pre-approval letters or proof of funds.

Can I edit an offer after submitting?

Yes. Use the Revise Offer option to submit updated terms. Your previous version is automatically withdrawn and replaced, keeping a clean revision history. You can also withdraw an offer entirely if needed.

Who can see my offer?

Your offer is visible to the listing agent, their broker (if applicable), any co-listing agent on the listing, and any sellers the listing agent has invited. Other buyer agents cannot see your offer.

For Brokers

How do I invite agents to my team?

From your dashboard, find the "Your Team" section and click "+ Invite Agent." Enter the agent's email address and click "Send Invitation."

How many agents can I have on my team?

It depends on your plan:

  • Broker Tier 1: Up to 20 agents
  • Broker Tier 2: Up to 50 agents
  • Broker Tier 3: Up to 100 agents
Can I reassign a listing to another agent?

Yes. Go to the listing detail page, click "Reassign Agent," select another agent from your team, and confirm.

Billing

What subscription plans are available?

We offer four plans:

  • Individual Listing Agent: $10/month or $100/year
  • Broker Tier 1: $180/month or $2,000/year (up to 20 agents)
  • Broker Tier 2: $400/month or $4,000/year (up to 50 agents)
  • Broker Tier 3: $700/month or $6,700/year (up to 100 agents)

Yearly plans save approximately 17% compared to monthly billing.

What payment methods are accepted?

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.

How do I cancel my subscription?

Go to Settings > Billing and click "Cancel Subscription." Your access continues until the end of your current billing period.

What happens to my listings and offers if I cancel?

Canceling stops future billing, and your access continues until the end of the current billing period. Your listings and offer records are not deleted, and you can export everything as PDF or CSV before your access ends. If you resubscribe later, your account picks up where you left off.

Security & Privacy

Is my data secure?

Yes. PMO uses industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • Secure password hashing
  • Protected database storage
  • Rate limiting to prevent abuse
  • Cloudflare protection for DDoS and bot mitigation
Who can see the data I put into PMO?

Your listings, offers, and documents are your records. Only the people you grant access to (your sellers, co-listing agents, and your broker if you're on a team) can see them, and you can export everything as PDF or CSV at any time.

Is there a record of all activity?

Yes. PMO keeps a documented history of every offer, revision, and status change, and listing edits are versioned. When you need to know what happened and when, the answer is always there.

Still Have Questions?

Our support team is here to help. Reach out and we'll get back to you as soon as possible.

Contact Support